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Returns & Exchange Policy

We want you to love what you ordered.
In the unlikely event that something you ordered from us is damaged or defective, or if product delivered is different from what you had ordered in style, you may exchange the product. Please ensure the product is unused and in the same condition as you received it with original invoice, and preferably in its original packaging and price tags.

*No Refunds & Exchange


RETURNS
Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.

In case of any alterations in the garments shipped internationally, return shipping should be borne by the customer since we request for at least one trial to fit the garment best to your size.

TAXES & DUTIES
The product prices displayed are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.

Please contact our care team within 7 days of receiving the product via email at picture.gv@gmail.com or
call at +91 9804333344 from Monday to Saturday,

between 11:00 AM to 6:00 PM (IST). We will look into the issue and respond to you within 48 working hours.

Gopi Vaid

‘Gopi Vaid’ has currently become a household name for its stunning designs and silhouettes that resonate with a wide section of Indian women. The luxury ethnic wear brand began its journey in 2002, even before its establishment, when Gopi united with her friend Arnaz Soonawalla, an ENT surgeon. Arnaz’s unique understanding of fashion and design aesthetics matched those of Gopi’s and their long-standing school friendship soon translated into a business partnership, giving birth to this dynamic brand.

Gopi Vaid was established in 2003, and they started their journey with just handblocked kurtas and tunics. From the very beginning, their aim has been to create designer clothing that is beautiful, easy to wear and long-lasting. Gopi’s family background in the textile industry ensures that only the best fabrics are used with absolutely no compromise on quality. In fact, many of the karigars currently working with the brand belong to the same families who worked at Vaid’s mother’s atelier. Through the brand’s designs, the duo’s creative aesthetics combine with the artistry of these karigars resulting in intricate pieces.

At present, the brand has grown to great heights with both national and international clientele. You can discover a wide range of designer Kurta Sets, Sharara Sets, Dhoti Sets, Lehengas, Co-ords, Kaftans and more. You will surely find something to suit your tastes no matter what your style, fully traditional or fusion. From floral patterns to attractive prints, subtle embroideries to heavy ones, pastel hues to dark shades- there is something for everyone!

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